Our Opening Times
|Monday||08:00 – 12:30||12:30 – 18:30|
|Tuesday||08:00 – 12:30||12:30 – 18:30|
|Wednesday||08:00 – 12:30||12:30 – 18:30|
|Thursday||08:00 – 12:30||12:30 – 18:30|
|Friday||08:00 – 12:30||12:30 – 18:30|
|Monday||09:15 – 11:30||16:00 – 18:30|
|Tuesday||09:30 – 11:30||16:00 – 18:30|
|Wednesday||09:30 – 11:30||16:00 – 19:30|
|Thursday||09:30 – 11:30||16:00 – 18:30|
|Friday||09:15 – 11:30||16:00 – 18:30|
When We Are Closed
If you ring 0121 433 0393 when the surgery is closed your call will be put through to the out-of-hours doctors service that can help and advise you. The out of hour’s doctors will be able to advise you if you need to go to A&E or use another service.
Alternatively you can call the service direct on 111
Patients are reminded that the out of hour’s emergency service is for genuine medical emergencies only. By this we mean serious medical problems that cannot wait until the next morning or the next available surgery.
Please remember you should only call the doctor for urgent problems as the duty doctor may be busy dealing with patients who require immediate and urgent care. This service is likely to be extremely busy over holiday periods and during weekends.
The practice incurs cost and is charged for every call made to the emergency service by our patients irrespective of whether it is for telephone advice, Primary Care Surgery attendance or home visit. So please use it wisely.
Accident and Emergency Department
Your GP doctor is an expert in general medicine and has the benefit of knowing your medical history. A&E doctors are specialists in accident and emergency medicine. You should attend this clinic only if you require emergency medical attention i.e. severe breathing difficulties, stroke, loss of consciousness, heart attack, broken bones etc. (ask reception for a leaflet about A&E)
Local Walk-In Centres (e.g. Katie Road) are generally open 08:00 – 20:00. If your GP surgery is closed it is better to attend a walk in centre than A&E for an issue you consider urgent but is not a medical emergency e.g. minor cuts and wounds.
Unlike your GP at the practice however, doctors at a walk in centre do not have the benefit of seeing you on a regular basis, or have access to your medical records. You are more likely to be assured of continuity of care, effective treatment of ongoing or long term conditions, and personal doctoring at your GP surgery.
It is wise therefore to always contact your GP surgery, at all times, with your health needs before going to a walk in centre or A&E. Doctors at the surgery will be able to advise you if you do need to attend the A&E department.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
The surgery is now able to offer extended access hours during weekday’s and weekends at Oakwood Surgery, please contact the surgery to check for available appointments.