Ring our main number on 0121 411 0393 to book an appointment. All surgeries and clinics are held by appointment.
- Urgent Cases are seen on the day. You will be fitted in at the beginning or end of surgery, and should be prepared to wait. Please ring as soon as surgery opens.
- You can also book your appointment up to one month in advance.
- Let us know if more than one person in the family needs to be seen. Please note an appointment slot is needed for every patient.
- There is a limit of 2 persons per family per day.
- Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of test can only be given to the patient.
New Patient Registration
To register at as a new patient at the practice will require you to provide some documentation for proof of ID and residency. We need to make sure you are in our practice area and currently entitled to NHS services. For children we will need to see their red book to check immunisations.
Following this there are some registration forms to complete including our practice charter and patient contract.
Patients are requested to read the practice charter and patient contract before signing up to join our practice. The patient contract outlines both the practice and patient responsibilities towards running an efficient service and a system that is fair to all patients registered at Moor Green Lane Medical Centre. Generally, patients are registered with the practice rather than with a specific doctor.
All new patients over five years of age will be offered a new patient health check with the health care assistant. Patients are encouraged to attend this appointment. After this appointment, all your details will be on our system and you will be fully registered as a patient.
If you have a spouse who has recently arrived from another country to live with you, you will require bring your marriage certificate as well as proof of ID for NHS registration.
Registering a New Baby
To register your new baby you will need to complete a purple GMA1 registration for available from reception. We must have the full official name of the baby and their NHS number in order to register them on the system.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
We do not offer this option at the present time.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered. You need to attend the surgery before you can register as a temporary patient